Returns & Exchanges
At The Catholic Company, we want you to be completely satisfied with your purchase of faith-inspired goods. If you are not happy with your order, you may return most items in their original condition within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal or contact our customer service team with your order number to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring all tags and inserts are included, and clearly write the RMA number on the outside of the box.
- 3.Ship the Item
Affix the provided shipping label or use your preferred carrier to send the package back to our distribution center in Charlotte, North Carolina.
- 4.Receive Refund or Exchange
Once our warehouse inspects and processes your return, a refund will be issued to your original payment method or your exchange item will be shipped within 7-10 business days.